Do you ever shop for shoes in one of our Philadelphia area shoe stores?
When buying a running shoe, is quality important?
Does durability matter as long as the shoes look fabulous?
Would you rather have one pair of long lasting shoes or two pair of lower quality shoes at the same price?

Is the warranty important when buying tires?

When you choose new tires in Palmyra, what’s the most important factor for you?

Give us a call at Tony & Lenny’s Auto Service at 856-829-85613 for tire recommendations.

You know, buying tires in Palmyra is a big deal. It’s a big ticket item so you know you’ll be spending a lot. You’re not only concerned about the price, but you want to know that it’ll be a long time before you need to buy new tires again.

And of course there’s the safety aspect as well. The tires do a lot of work – they carry the weight of the vehicle and you and your passengers. They need to be up to the task. You want to be sure they hold the road and provide good traction. If you carry heavy loads or tow a trailer, the tires need a high load rating to be up for the job.

As a tire professional, I think it’s important that people understand the effect of price on a tire’s performance and durability. When I was a kid, my dad had a saying. He said, “Pay twice as much and buy half as many”.

Dad applied that to a lot of things. He thought that one high quality suit would last longer and look better than two cheap suits. The saying really seems to hold true when it comes to shoes and boots, too.

I buy high-quality work shoes because I spend a lot of time on my feet. They’re more comfortable, have important safety features like steel toes and non-slip soles – and they last at least twice as long as cheap shoes. I feel I get very good value for my money.

I apply the same thinking to tires. The major tire brands that you’re familiar with are known as Tier 1 tires. These tires are well-engineered and very high quality. Comparable tires are usually in the same price range from brand to brand.

Stepping down in price you come to private label tires. Some large tire store chains carry tires with the chain’s own brand. It’s important to know that most private label tires are built by the same Tier 1 brands that you are familiar with – so they are a quality product. You can ask your tire professional who makes their private brand.

The lowest priced tires on the market are Tier 3 tires. These tend to be imported from China or South America. Since you get what you pay for, you can’t expect a Tier 3 tire to deliver the same performance and durability as the others.

So let’s say you need new tires. You’ve determined the features you need. So you have several options, including price options. Now, you’ve probably heard the term ‘it’s a 40 thousand mile tire’ or ‘it’s a 60 thousand mile tire’. Simply put, the manufacturer warrantees the tire for ‘X’ number of miles. If that’s important to you, look for the warranty.

What’s the difference in the tires with higher mileage warranties? It’s the rubber compounds and the amount of tread material. As you might expect, you’ll pay more for the longer-lasting tire.

Now the cheapest tires you can find won’t have a manufacturer’s mileage warranty or if it does, it’ll be relatively low. That brings us back to dad’s saying; if you buy the cheapest Tier 3 tire you can, you will likely go through two sets in the time it would take to wear out one set of good quality tires. And the good tires won’t cost twice as much, so you’ll end up paying more per mile driven with the cheap tires.

Hey, I realize that sometimes the budget will only allow for a Tier 3 tire. I make them available for my customers who need them because I would rather see them driving with safe, new tires than pushing their old tires beyond their safety limits. But I always counsel my customers to buy as much tire as they can afford, because it will be much less expensive in the long run.

Your tires are the only part of your vehicle that touch the road. You’re only as safe as your tires are well built.

Buy value – not price.

Most people in the Philadelphia area are aware that automotive manufacturers have recommended service intervals. Following recommended service intervals is very important. The engineers that design our vehicles have tested the various systems and components to meet durability and safety standards. Some of these standards are self-imposed and others, like those for emissions components, are government mandated for the areas around Cinnaminson, Delran and Moorestown in New Jersey.

The maintenance schedules are designed to achieve the standards. Think of the benefits of following recommended intervals as falling into three general categories: Protection, Efficiency and Safety.

Protection. Let’s start with motor oil. First of all, the engineers recommend a particular weight and type of motor oil for your SUV. All of their oil change recommendations assume using the proper motor oil. Motor oil contains detergents and other additives that clean the engine and provide corrosion resistance. Over time, the additives are depleted. The oil also becomes contaminated by water, dirt and combustion gases.

Extending your interval beyond the recommendation means that your SUV engine will be operating without the full protection of fresh motor oil. It also means that sludge can form in contaminated oil and clog up passages in the engine, starving parts from needed lubrication.

Efficiency. Some services are designed to keep automotive systems operating efficiently. For example, the fuel system gets clogged up with gum and varnish from the fuel. Fuel doesn’t flow efficiently which reduces fuel economy. A fuel system cleaning restores the fuel system’s efficiency and increases your gas mileage.

Safety. Your brakes are obviously one of the most important safety systems on your SUV. The manufacturer has scheduled brake pad replacement as well as power brake fluid drain and replacement intervals. Because brakes are so important, a brake inspection is also on the schedule to head off problems before they result in an accident.

Check your owner’s manual for recommended service schedules or talk with your Palmyra service advisor at Tony & Lenny’s Auto Service by calling 856-829-85613. You’ll find our shop located at 121 East Broad Street in Palmyra, New Jersey 08065.

You may be surprised to learn that various inspections may be on your list of factory recommendations for your SUV. These inspections are usually at major intervals like fifteen or thirty thousand miles. They’re designed to uncover important parts that may be close to failing.

Your SUV owner’s manual can tell you when to change your oil, but it can’t tell you that you have a radiator hose that’s bulging and about to burst. For that you need a trained auto technician. These scheduled inspections are in addition to the multi-point inspections done with a full-service oil change.

With high fuel prices in Palmyra New Jersey comes lots of gas saving advice. Some of it, like what you hear on AutoNetTV, is really great. Some is myth. And some is just designed to prey on Palmyra New Jersey people desperate to save some money on gas.

When you get one of those e-mails that’s going around telling you how to save gas, try to think it through.

Does it really make sense? Does it defy the laws of physics?

Do some research on the internet or ask your Palmyra New Jersey service advisor at Tony & Lenny’s Auto Service.

There aren’t any magic pills you can drop in your gas tank and the government hasn’t suppressed a device you can clamp on your fuel line to make your car run on air. Not even in Palmyra!

So next time you get one of those e-mails, check it out with an automotive professional. You’ll get more bang for your buck with an oil change or an engine air filter replacement.

We’re Tony & Lenny’s Auto Service, give us a call at 856-829-85613 for good honest advice about your car.

The function of the fuel filter is pretty self-explanatory. It filters your fuel. The fuel filter is in the fuel line somewhere in between the fuel tank and the engine. Both gas and diesel vehicles around Palmyra New Jersey use fuel filters.

For more information about your fuel filter, visit Tony & Lenny’s Auto Service or come by our shop located at 121 East Broad Street in Palmyra, New Jersey 08065.
Please call 856-829-85613 to make an appointment.

Generally speaking there’s not a lot of dirt in our Palmyra New Jersey auto fuel supply, but there is enough that you want to screen it out. The problem actually gets worse the older your vehicle becomes. That’s because dirt, rust and other contaminants will settle out of the fuel and onto the bottom of the fuel tank. After your SUV is five years or older, it can actually have a fair amount of sediment built up.

That just means that the fuel filter has to work harder as your SUV ages. It’ll get clogged sooner and need to be replaced more often.

A symptom of a clogged fuel filter is that the engine sputters at highway speeds or under hard acceleration. That’s because enough fuel is getting through around town, but when you need more fuel for speed, enough just can’t get through the filter. Obviously, that could be dangerous if your car or truck can’t get enough power to get you out of harm’s way.

For just that reason, fuel filters have a bypass valve. When the filter is severely clogged, some fuel can bypass the filter all together. Of course that means that dirty, unfiltered fuel is getting through to be burned in the engine.

This dirt can then clog and damage your fuel injectors. Now injectors are not cheap to replace, so you don’t want to cause them damage just because you didn’t spend a few bucks to replace a fuel filter.

You know, in a way, the fuel filter can be the poster child for preventive maintenance. It’s a little part, it’s simple and it’s cheap to take care of. But if it’s neglected, it could lead to thousands of dollars of repair bills.

Those auto service schedules in your owner’s manual are there for a reason. If ever you don’t understand a recommended service, just ask your Palmyra service advisor at Tony & Lenny’s Auto Service. We’ll be happy to explain.

Our cars have to operate in a wide range of Palmyra, New Jersey temperatures and our engine coolant must be able to perform ‘no matter what’. Think for a moment about the environment where the coolant works. Very hot, high pressure, corrosive…

And all the while, it has to protect the components of the cooling system from corrosion. These components are made from steel and aluminum, plastics and rubber. The coolant has to be formulated to protect against corrosion for all of these different materials. That’s why different manufacturers recommend different types of anti-freeze for our Palmyra, New Jersey vehicles.

There are several different ‘families’ of anti-freeze available to us here in Palmyra, New Jersey. Your owners’ manual will tell you what kind you should use. Of course, Tony & Lenny’s Auto Service will know what to put in your car.

It’s important to stay on top of this because coolant system failure is the most common mechanical problem people have here in Palmyra, New Jersey. Regular service at Tony & Lenny’s Auto Service needs to be done to avoid failures and also to keep your warranty in place.

While the specifics of the service required may vary from vehicle to vehicle, your service consultant at Tony & Lenny’s Auto Service will know what to do. You’ll be advised to replace the coolant at specified intervals.

Some manufacturers may recommend periodic coolant system flushes. A flush adds a cleaning step to the fluid replacement process. Again, check to see what your service consultant recommends.

Someday, you may have to deal with an overheating problem, so you need to know what to do if your coolant temperature warning light comes on or your temperature gauge is in the hot zone.

Now, overheating can be very expensive. You can literally melt down your engine and have to replace the whole thing. So take the warning signs seriously and take immediate steps.

First turn off the air conditioner. This will lower engine temperature right away. Next turn your heater to maximum heat and run the fan at high speed. You might need to roll down the windows, but this will take a lot of heat off the engine.

Pull over as soon as you can safely do so, especially if you are stuck in slow-moving traffic, and shut the car off. It may take as much as 45 minutes for the engine to cool to the point that it’s safe to operate the car again.

If you need to add water or antifreeze, be sure to wait until the car cools down. Opening the radiator cap or even the overflow bottle when the coolant is hot and under pressure may result in serious burns.

So after the engine has cooled for 45 minutes or so, look to see if the coolant is low in the overflow tank. If so, you can cover the overflow tank cap with a large cloth and open the lid. Then start the engine and pour in some water or antifreeze. Pouring it in when the car is running will circulate the new, cool fluid with the warmer fluid in the engine and avoid engine damage.

Of course, overheating is a serious problem and you need to get it fixed right away. Tony & Lenny’s Auto Service can make sure the coolant is right before you drive home.

Those spring and winter inspections really come in handy when they head off a cooling system problem. And don’t forget that severe service driving conditions, like towing or hot, dusty driving around Palmyra, New Jersey, mean that you’ll need to service your coolant more frequently.

At AutoNetTV, we suggest that you have Tony & Lenny’s Auto Service inspect your coolant system to find small problems before they become big, and to change belts and hoses before they fail. After all, we don’t want you to lose your cool out there in Palmyra, New Jersey.

Make an appointment with Tony & Lenny’s Auto Service to have your on board diagnostics analyzed.
121 East Broad Street
Palmyra, New Jersey 08065
856-829-85613

Today we’re going to talk about on-board diagnostics and the questions we hear from folks around Palmyra New Jersey who need answers about diagnostic services. They want to know what diagnostics are, what’s involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Palmyra New Jersey.

These are valid concerns. If you don’t understand something it’s really hard to know its value. Let’s start with some history.

Since 1996, all cars and light trucks in Palmyra New Jersey have been required to use a standardized diagnostic system to help repair technicians determine what’s wrong with your vehicle. The diagnostic system works with the vehicle’s Engine Control Module – the computer that controls many engine functions.

The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can’t adjust for, the computer will turn on the check engine light.

It is also called the ‘service engine soon’ light on some vehicles. The warning light signals you to get into your Palmyra New Jersey service center so that the trouble code can be read and the problem can be fixed. Your service center will have a scan tool and powerful software that will help the technician diagnose the problem.

If you’ve searched for check engine light on the internet, you may have seen that you can buy an inexpensive scanner or go to an auto parts store to have the trouble code read to tell you exactly what’s wrong.

That’s a common myth. The code itself doesn’t tell you what’s broken. It starts you looking in the right place. It tells you what engine parameter is out of range – but it won’t tell you what’s wrong or how to fix it.

Let’s say you think your daughter has a fever. You take her temperature and it reads one 102 degrees. You’ve confirmed a fever, but you don’t know what’s causing it. Is it a 24 hour flu, an infection, appendicitis or leukemia? A fever is a symptom of all of these medical problems, but it takes a skilled physician’s examination and additional diagnostic tests to find out what is actually causing the fever.

An example of a trouble code could be: P0133, which reads ‘Bank 1 sensor 1 circuit slow response’. This means that the front oxygen sensor has a slow response time to changes in the air-fuel mix. If that’s all you knew about cars, you would think your oxygen sensor was broken and would replace it. Now, it could be the oxygen sensor – but it could also be a bad or contaminated airflow sensor, exhaust leak, electrical problem, an intake manifold leak or any of a number of other things.

You can imagine a lot of oxygen sensors have been replaced because of that code. So the on-board diagnostics point the way to where the trouble lies, but it takes some skill and high-tech equipment to actually pinpoint the problem. The cheap scan tools that a consumer can buy do not have the ability to retrieve some of the operating history that’s stored in the engine control computer. That history’s very helpful in diagnosing the problem. Service centers like Tony & Lenny’s Auto Service invest a lot of money in high-end diagnostic tools to help solve the mystery and get you back on the road as soon as possible without replacing a lot of parts that don’t need replacing.

So, on-board diagnostics provide a powerful starting place for a highly-trained, well-equipped technician to get to the bottom of your problem. When your check engine light comes on, get it checked at Tony & Lenny’s Auto Service. If the light burns steady – don’t panic. Get in to Tony & Lenny’s Auto Service soon to have the engine scanned. A flashing check engine light means that there is a severe engine problem. Get in as soon as you can – waiting too long can lead to very expensive damage.

And try to not drive at high speed or tow or haul heavy loads with a flashing check engine light.

Everyone in Palmyra New Jersey has blind spots – and no, I’m not talking about the fact that you really don’t sing like Jessica Simpson. I mean the areas of the road that you can’t see when you’re driving around Palmyra.

First let’s talk about our own blinds spots, and then we can talk about others…

To begin, we can greatly reduce our blind spots by properly adjusting our mirrors to give the widest coverage possible. Make the adjustments in your SUV before you start to drive.

First, adjust your rear view mirror to give the best possible view directly to the rear of your car. You don’t need it to get a better view of either side of the car, the kids in the back seat or your dazzling smile. The rear view mirror should look to the rear.

Next, lean your head until it almost touches the driver’s side window. Adjust your side mirror so that you can just barely see the side of your car.

Tony & Lenny’s Auto Service
We’re on 121 East Broad Street in Palmyra, New Jersey (08065)
Call us to make an appointment at 856-829-85613.

Now, lean your head to the middle of the car and adjust the outside mirror so that you can barely see the right side of the car.

With your mirrors adjusted this way, you’ll have maximum coverage. Of course driving is a dynamic process – things change every second. So it’s wise to take a quick look to the side when passing to make sure that another vehicle hasn’t moved into an area you couldn’t see in your mirrors.

Depending on the kind of vehicle you drive (SUV?), you may still have some blind spots. All vehicles have an area behind them that’s blind when backing up. The bigger the vehicle, the bigger the blind spot. A pick up or SUV can hide a small child – an RV, bus or tractor-trailer can hide an entire vehicle. So be careful around our Palmyra streets!

As you drive around the Philadelphia area, avoid staying in other diver’s blind spots. You can’t count on them to be watching their mirrors and looking out for you.

Let’s talk about safely sharing the road with heavy trucks and buses. In crashes involving a truck and car, the car causes about 40 percent of the accidents. But 78 percent of the fatalities are with the car. The laws of physics are against the smaller vehicle, so it pays to take extra precautions around trucks and buses.

Heavy vehicles have huge blind spots: to the rear, on both sides and up front. They also can’t maneuver like a car. They take twice as long to stop and need twice as much space as you do in your SUV or other type of car. You need to keep wide margins when driving around one of these big rigs.

Here are some tips for passing a heavy vehicle in the Philadelphia area:

• Avoid the blind spots. If you can’t see the driver’s face in one of his mirrors or in a window, he cannot see you!
• Don’t follow too close. If you can’t see one of the truck’s mirrors, you’re too close.
• Make sure there is plenty of room to pass. Trucks are long and take time to get around. If you’re on one of our local Palmyra New Jersey two way highways, wait for a passing zone.
• Don’t linger when passing. Because the blind spots are so big on the sides, you want to get through them quickly. If you can’t pass quickly, drop back.
• Pass on the left whenever possible. A trucks’ blind spot is much larger on the right.
• Be attentive and wear your seat belts while driving anywhere around Palmyra, even short drives.
• Don’t be aggressive when driving around trucks. Because of their size, they appear to be going slower than they really are. Cutting it short around a truck could be disastrous.
• Use your turn signals when starting to pass. Once you can see the full truck in your rear view mirror, it’s safe to signal and move over. Don’t cut it short or slow quickly when you pull in front of a truck.
• Be careful passing a truck at an intersection. Trucks need to turn wide to maneuver through city streets. Squeezing between a truck and the curb could put your car in the Palmyra body shop. Look for the truck’s turn signals.

We at Tony & Lenny’s Auto Service want you to watch those blind spots – but feel free to sing in the shower all you want.

At Tony & Lenny’s Auto Service we’ve had a lot of people asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that’s been building for several years. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles on them. It looks like it’s going to keep heading in that direction for a while. With high fuel prices a lot of folks are putting off buying a new car. Thanks to AutoNetTV, we can provide you with a video answer to this question.

So let’s say you’re one of the average people in the Philadelphia area; you’ve got a nine year old car with 80,000 miles on the odometer. What can you to do make it last another year or two?

Let’s start with the premise that there’s no reason that a modern car can’t run for 200,000 miles with proper care. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there’s no reason for a catastrophic meltdown if you stay on top of your recommended maintenance. The maintenance schedule in some owner’s manuals runs out at 60,000 miles or so: how do we know what to do when we’re way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles for the first 60,000 miles you can just keep getting it done at least every 15,000 miles after you hit 60,000 miles. But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it’s very important to not miss any scheduled services. Skipping just one oil change, for example, leaves an opportunity for harmful sludge to build up.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff need to be maintained. People responsible for fleet vehicles around Philadelphia are positively religious about scheduled maintenance. They know that money spent on maintenance saves them three ways:

1. it saves fuel;
2. it prevents costly repairs, an;
3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing. A full service oil change means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your technician a chance to spot problems in the early stages so that you can fix them before they get expensive. And it gives you a touch point with a professional along the way to remind you of things that aren’t scheduled as often – things like differential service and timing belt replacement.

If you live in the Philadelphia area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner’s manual and talk with your service advisor at Tony & Lenny’s Auto Service. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, we would strongly encourage you to consider using high mileage formulation fluids. They’re fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some people start using higher mileage formulations at around 50,000 miles as a preventive measure.

Of course you also want to still look marvelous in your older car. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

Tony & Lenny’s Auto Service
121 East Broad Street
Palmyra, New Jersey 08065
856-829-85613

Weight is the enemy of fuel economy. Everyone from here to Moorestown knows this makes sense.

Some of us in the Moorestown area carry a bunch of unnecessary weight, and I’m not talkin’ what you see in the mirror.

Guys; sports equipment and tools. Ladies; well, just take a look around the passenger compartment and trunk. I think my car has about forty-five pounds of French fries on the floor.

All that extra weight wastes gas as you drive between here and Moorestown, and everywhere else.

Lose the junk and save some money.

…And you really only need one of those spare tires.

We’re going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Palmyra automotive service and repair industry hasn’t been given a pass either.

Unfortunately, every profession in Palmyra has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with Palmyra automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what’s recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we’ll have more trust in the recommendation. So communication is key. It’s like going to the doctor; If she’s using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your Palmyra service advisor too. He’s so familiar with all things automotive, he may forget you don’t know a PCV from an EGT.

If you don’t understand what your doctor’s talking about: ask some questions. If you don’t understand what your Palmyra automotive advisor’s talking about: ask some questions.

Let’s go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, “Is this really necessary?” Well, here’s the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

1. The part no longer performs its intended purpose
2. The part does not meet a design specification
3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Tony & Lenny’s Auto Service says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn’t want to replace the rotor; Tony & Lenny’s Auto Service would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could’ve failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
2. To address a customer need or request – like for better ride or increased performance
3. To comply with maintenance recommended by the vehicle’s manufacturer
4. Based on the technician’s informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.